AI ethics, tech regulation and the rising currency of trust
This report is available to those subscribed to the Digital Consumer or Mobile Operators and Networks modules.
AI advances come at a time when several societal undercurrents are moving in different directions. Public trust in companies has fallen to a record low. Political discourse and geopolitical alliances have polarised. In contrast, the influencing power of consumers has increased to record highs, with the millennial generation prepared to vote with their feet. Social media platforms have shattered all barriers to expression but, in so doing, have become unwitting conduits to a ‘post-truth’ era. In this context, what are the implications for the future viability of self-regulation in the tech sector and the changing value of corporate reputation and trust in the eyes of consumers?
Related research
Telco AI: State of the Market, Q2 2025
If 2024 was about establishing the strategic rationale for AI, 2025 is about assessing progress. To this end, GSMA Intelligence has evolved this research series to establish a baseline that can be tracked over time for the industry, its supply chain and partnership ecosystem. As well as recent developments from the telco AI space and the Telco AI tracker, this edition provides a deep dive of AI at the edge, looking at the strategic value of different AI inference options.
AI inference in practice: new intelligence from the hospital floor
Enterprises need to understand that where inferencing happens – whether at the user edge (device and enterprise/on-premises) or network edge (far edge, near edge and telco private cloud) – will have major implications for application performance, data sovereignty, resilience and energy efficiency. This analysis focuses on how running AI workloads on the enterprise edge (on-premises) can deliver improved outcomes.
MWC Shanghai 2025: a window into the future?
MWC Shanghai is in the books for another year, having attracted 45,000 visitors (from 12,500 companies), along with 400 exhibitors and partner groups. The numbers were up from the 2024 event by 13% and 92% respectively. This analysis highlights the key takeaways and implications from meetings, summits and announcements at the event – and in particular, whether the progress seen in China can be mapped to other regions.
Authors
How to access this report
Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.
Enquire about subscriptionContact our research team
Get in touch with us to find out more about our research topics and analysis.
Contact our research teamMedia
To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.
Learn moreRelated research
Telco AI: State of the Market, Q2 2025
If 2024 was about establishing the strategic rationale for AI, 2025 is about assessing progress. To this end, GSMA Intelligence has evolved this research series to establish a baseline that can be tracked over time for the industry, its supply chain and partnership ecosystem. As well as recent developments from the telco AI space and the Telco AI tracker, this edition provides a deep dive of AI at the edge, looking at the strategic value of different AI inference options.
AI inference in practice: new intelligence from the hospital floor
Enterprises need to understand that where inferencing happens – whether at the user edge (device and enterprise/on-premises) or network edge (far edge, near edge and telco private cloud) – will have major implications for application performance, data sovereignty, resilience and energy efficiency. This analysis focuses on how running AI workloads on the enterprise edge (on-premises) can deliver improved outcomes.
MWC Shanghai 2025: a window into the future?
MWC Shanghai is in the books for another year, having attracted 45,000 visitors (from 12,500 companies), along with 400 exhibitors and partner groups. The numbers were up from the 2024 event by 13% and 92% respectively. This analysis highlights the key takeaways and implications from meetings, summits and announcements at the event – and in particular, whether the progress seen in China can be mapped to other regions.
- 200 reports a year
- 50 million data points
- Over 350 metrics