AI ethics, tech regulation and the rising currency of trust

Standard
AI ethics, tech regulation and the rising currency of trust

Access this insight with a Standard plan. Contact our sales team to get started.

AI advances come at a time when several societal undercurrents are moving in different directions. Public trust in companies has fallen to a record low. Political discourse and geopolitical alliances have polarised. In contrast, the influencing power of consumers has increased to record highs, with the millennial generation prepared to vote with their feet. Social media platforms have shattered all barriers to expression but, in so doing, have become unwitting conduits to a ‘post-truth’ era. In this context, what are the implications for the future viability of self-regulation in the tech sector and the changing value of corporate reputation and trust in the eyes of consumers?

Report details

AI ethics, tech regulation and the rising currency of trust
Pages
2
Released
MARCH 2019

Related research

SERIES: Enterprise Digital Transformation survey insights

Global enterprise survey: understanding the next phase of digital transformation and the real B2B opportunities

Premium
Topics

Enterprises will spend 10% of their revenues on digital transformation through to 2032, which brings new B2B opportunities for technology suppliers, including operators. This report analyses the key findings and implications from a GSMA Intelligence survey, which surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation.

This insight is locked
SERIES: Enterprise Digital Transformation survey insights

Navigating the digital transformation of enterprises and industries: Global Digital Transformation Survey Dashboard 2026

Premium
Topics

GSMA Intelligence surveyed 6,342 enterprises across 50 countries and 10 vertical sectors worldwide to gain insight into their digital transformation. This dashboard provides full survey data in a consistent and structured way – a valuable asset for technology suppliers looking to focus on specific vertical sectors, countries or customer size and for end users of digital transformation technologies, who can assess how they compare with their peers across multiple areas.

This insight is locked

LG Uplus: Building a trusted AI voice platform to support growth

Premium
Topic

As operators pursue new growth opportunities in the digital era in both the consumer and enterprise markets, assessing innovation and achievement is more important than ever. This case study highlights how LG Uplus is positioning its ixi-O genAI offering as the consumer aspect of a broader push to build AI around people rather than technology.

This insight is locked

Authors

How to access this report

Annual subscription: Subscribe to our research modules for comprehensive access to more than 200 reports per year.

Enquire about subscription

Contact our research team

Get in touch with us to find out more about our research topics and analysis.

Contact our research team

Media

To cite our research, please see our citation policy in our Terms of Use, or contact our Media team for more information.

Learn more
Full access
Get full access to our research now, get in touch with us to find out more about our research topics and analysis
  • 200 reports a year
  • 50 million data points
  • Over 350 metrics

How can we support you?

Get in touch

Contact the GSMA Intelligence support team for help with your account, subscriptions, or access to reports and insights.

Newsletter

Subscribe to the GSMA Intelligence newsletter for the latest industry news and insights, delivered to your inbox.