When it comes to emerging technologies, blockchain and AI are top of mind in business and culture, and the public sector is no exception. Each has sparked a great deal of curiosity at all levels of government, from local to national.

Public servants are interested in the transformative impact and disruptive potential blockchain and AI will have on their day-to-day work, especially in terms of public service delivery, automation of labour, identity and privacy, decision making, security, and policymaking.

Though blockchain and AI have a long way to go before we will see their full integration into government operations, some forward-thinking public innovation departments are already testing prototypes, proofs-of-concept and even piloting applications that use emerging tech to power real public services.

Complicating things further, the meaningful uptake of blockchain and AI will force governments to take on new roles and prioritize complex challenges such as coordinating scientific research, developing talent, investing in educational programmes and skills, facilitating private sector adoption, tabling new ethical standards and regulations, and building secure digital infrastructure.

This edition of Mobile Talks will take a deeper look at these complex challenges and explore opportunities that emerging technologies like blockchain and AI can bring to the public sector.

Digital Future Society, programme of Mobile World Capital, will bring the brightest minds working at the nexus of tech and society to share their own experiences with emerging tech and how they envision the future of public services in the digital era.

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