Intelligence Brief: Is consumer 5G gaming an opportunity for operators?

We knew it was not a matter of if, but when: like with music and video in the past, digital transformation is now disrupting the gaming industry. Shifting consumer behaviour is a major driving force, as is recent progress with enabling technologies such as cloud, 5G and immersive reality. Here we look at the transformation of the gaming industry across different areas, and analyse what it means for mobile players.

Gamer behaviour is changing
Gaming is a popular pastime for people of all ages. GSMA Intelligence Consumers in Focus research shows that 60 per cent of the adult population across the 20 major countries we analysed plays digital games on consoles, PCs or mobile devices at least once a week. That is a significant user base. Our research also shows gamer behaviour is changing. First, there is a shift of gaming time from consoles to mobile devices, especially smartphones. This brings greater reach and higher consumer engagement, owing to the ubiquitous adoption of smartphones and the plethora of games available on mobile app stores.

Second, like with music and video, a subscription model is now emerging for gaming, as consumers show interest in it. Today, gamers have a broad and diverse range of options to choose: these include subscriptions for consoles (for example PlayStation Now, Nintendo Switch Online, Xbox Game Pass), cloud gaming subscriptions (Google Stadia, Tencent Start, GeForce Now), subscriptions designed for mobile (Apple Arcade, Google Play Pass) and subscriptions provided by game publishers (Uplay+, Origin Access).

What does this mean for the gaming industry?
It means disruption and innovation. The advent of mobile as a gaming platform and the rise of cloud-based gaming have disrupted the position of consoles as the dominant platform, opening up the market to new competitors. Console sales have been hit in recent years, while some OEMs have enhanced the gaming capabilities of their smartphones. Flagship mobile devices (Samsung Galaxy S21, Razer Phone 2 or Asus ROG Phone 5) are marketed specifically for gaming, with aftermarket accessories which can turn these devices into dedicated mobile gaming consoles.

It also means a new business opportunity. Let’s do the maths: 15 per cent of gamers in the countries we analysed already have a gaming subscription; half are not interested in a gaming subscription (for now), leaving an incremental market of at least 35 per cent of gamers. If subscription gaming is to work as a mass-market commercial product, gaming companies will need to attract non-paying gamers and turn them into paying gamers.

The prominent cloud gaming services in operation are run by the big companies with established cloud and content delivery network infrastructure footprints (for example Microsoft, Google and Tencent), but mobile players including Apple and a range of operators are making progress here too. Also, Netflix recently confirmed its intention to enter the gaming market, which is certainly a big development.

Why are operators looking at gaming, and why now?
So far, operators have mostly benefitted from gaming indirectly through upselling, as heavy gamers need larger mobile data allowances. However, the shift of gaming to mobile devices, coupled with technology innovation which heavily involves (or is led by) operators (for example cloud, edge, 5G) are driving new thinking.

The 5G element is important for at least two big reasons. First, streaming requires cloud-based content access, delivery and consumption, which in turn requires high-speed connectivity and low latencies: this is 5G territory. The rollout of 5G networks enables the faster and low-latency connections smartphone gamers need to have higher-quality, uninterrupted cloud-based gaming sessions.

Second, 5G users are more engaged with gaming than 4G users (twice as much to be precise) and are more interested in having gaming services bundled with their mobile connectivity contracts (40 per cent higher interest). Also, nearly half of people playing games on their smartphones frequently find the enhanced gaming experience enabled by 5G appealing, especially among younger generations (see chart, below, click to enlarge). This is something for operators to consider when designing their 5G and multi-play offerings and tariffs.

[1]

What are the strategic routes to gaming for operators?
An increasing number of operators are aiming to monetise the transformation of gaming via a more direct role. We have identified four possible routes for operators. Two of them are B2C-focused, selling third-party gaming services or developing own-branded services, often bundled with mobile or quad-play offerings. The other two are B2B-focused, offering premium network capabilities including edge technology, network slicing and private networks to gaming/media companies or developing e-sports. These routes are not mutually exclusive: a complete gaming strategy may well involve a combination of these options.

Selling third-party gaming services bundled with mobile represents the fastest and most common approach for operators, but it is largely a customer acquisition/retention strategy. Developing own-branded gaming services offers greater revenue potential. As with video streaming, operators will find it challenging to have a cloud gaming service which is competitive globally, however it is within their reach to launch competitive propositions for local markets. A range of operators have already launched local cloud gaming propositions, including Deutsche Telekom, TIM, Vodafone Italy, China Mobile and the three South Korean operators. KT and SK Telecom each aim to reach 1 million gaming subscribers over the next two to three years: this would correspond to around 10 per cent of their 5G subscriber bases, assuming most gaming subscribers will be 5G users.

What is the incremental revenue opportunity for operators?
Our revenue opportunity model considers multiple factors, such as the current adoption of subscription gaming, the probability core gamers will adopt a subscription in the future, the 5G effect (a function of 5G penetration 5G gamer behaviour) and pricing dynamics. We sized both the direct (gaming subscription revenue) and indirect contribution (core ARPU uplift) of gaming. The indirect contribution is important, as the average mobile spend of paying 5G gamers is 20 per cent higher than 4G, meaning 5G gaming attracts premium mobile subscribers.

Taking 2020 mobile revenue as the base, gaming subscriptions could generate up to 4 per cent of new revenue for operators in 2025. This ranges from 3 per cent in the UK, Italy and the US, to 4 per cent in South Korea. Given annual mobile revenue is set to grow by low single-digits in three of the four markets (and decline in Italy), the gaming opportunity, which comes on top of these figures, can be remarkable. In addition, operators are exploring the gaming opportunity in a period when traditional pay-TV revenue is under pressure and falling in some markets, providing one more reason to try and do well in gaming.

As mobile increasingly shapes the future of gaming, we will continue to track and assess technology developments, gaming adoption, and business opportunities.

You can read more on this topic in our latest report [2] Gaming comes into its own: capitalising on shifting consumer behaviours.

– Pablo Iacopino – head of research and commercial content, GSMA Intelligence

The editorial views expressed in this article are solely those of the author and will not necessarily reflect the views of the GSMA, its Members or Associate Members.

[1] https://www.mobileworldlive.com/wp-content/uploads/2021/08/GSMA_Intelligence_5G_gaming.jpg
[2] https://data.gsmaintelligence.com/research/research/research-2021/gaming-comes-into-its-own-capitalising-on-shifting-consumer-behaviours

Consumer gaming in the 5G era: is there a new opportunity for operators?

We knew it was not a matter of if, but when; like with music and video in the past, digital transformation is now disrupting the gaming industry. Shifting consumer behaviour is a major driving force, as is recent progress with enabling technologies such as cloud, 5G and immersive reality. Here we look at the transformation of the gaming industry across different areas, and analyse what it means for mobile players.

 Gamer behaviour is changing

Gaming is a popular pastime for people of all ages. GSMA Intelligence Consumers in Focus research shows that 60% of the adult population across the 20 major countries we analysed plays digital games on consoles, PCs or mobile devices at least once a week. That is a significant user base. Our research also shows that gamer behaviour is changing. First, there is a shift of gaming time from consoles to mobile devices, especially smartphones. This brings greater reach and higher consumer engagement, owing to the ubiquitous adoption of smartphones and the plethora of games available on mobile app stores.

Second, like with music and video, a subscription model is now emerging for gaming, as consumers show interest in it. Today, gamers have a broad and diverse range of options to choose: these include subscriptions for consoles (e.g. PlayStation Now, Nintendo Switch Online, Xbox Game Pass), cloud gaming subscriptions (e.g. Google Stadia, Tencent Start, GeForce Now), subscriptions designed for mobile (e.g. Apple Arcade, Google Play Pass) and subscriptions provided by game publishers (e.g. Uplay+, Origin Access).

What does this mean for the gaming industry?

It means disruption and innovation. The advent of mobile as a gaming platform and the rise of cloud-based gaming have disrupted the position of consoles as the dominant platform, opening up the market to new competitors. Console sales have been hit in recent years, while some OEMs have enhanced the gaming capabilities of their smartphones. Flagship mobile devices (e.g. the Samsung Galaxy S21, Razer Phone 2 or Asus ROG Phone 5) are marketed specifically for gaming, with aftermarket accessories that can turn these devices into dedicated mobile gaming consoles.

It also means a new business opportunity. Let’s do the math; 15% of gamers (in the 20 countries we analysed) already have a gaming subscription; half of gamers are not interested in a gaming subscription (for now); that leaves an incremental market of at least 35% of gamers. If subscription gaming is to work as a mass-market commercial product, gaming companies will need to attract non-paying gamers and turn them into paying gamers.

The prominent cloud gaming services in operation are run by the big companies with established cloud and content delivery network infrastructure footprints (e.g. Microsoft, Google and Tencent), but mobile players, such as Apple and a range of operators, are making progress here too. Also, last week, Netflix confirmed its intention to enter the gaming market (certainly a big development).

Why are operators looking at gaming, and why now?

So far, operators have mostly benefited from gaming indirectly through upselling, as heavy gamers need larger mobile data allowances. However, the shift of gaming to mobile devices, coupled with technology innovation that heavily involves (or is led by) operators (e.g. cloud, edge, 5G) are driving new thinking.

5G is important for (at least) two big reasons. First, streaming requires cloud-based content access, delivery and consumption, which in turn requires high-speed connectivity and low latencies – this is 5G territory. The rollout of 5G networks enables the faster and low-latency connections that smartphone gamers need to have higher-quality, uninterrupted cloud-based gaming sessions.

Second, 5G users are more engaged with gaming than 4G users (twice as much to be precise) and are more interested in having gaming services bundled with their mobile connectivity contracts (40% higher interest). Also, nearly half of people playing games on their smartphones frequently find the enhanced gaming experience enabled by 5G appealing – especially among younger generations (see chart). This is something for operators to consider when designing their 5G and multi-play offerings and tariffs.

Figure: Appeal of enhanced gaming as a new 5G use case

Percentage of respondents*

* Of those who play games on their smartphones frequently (at least once a week) Question: “5G is expected to create new ways to deliver services to consumers. To what extent does gaming appeal to you?”

Source: GSMA Intelligence Consumers in Focus Survey

What are the strategic routes to gaming for operators?

An increasing number of operators are aiming to monetise the transformation of gaming via a more direct role. We have identified four possible routes for operators. Two of them are B2C-focused: selling third-party gaming services or developing own-branded services, often bundled with mobile or quad-play offerings. The other two are B2B-focused: offering premium network capabilities (e.g. edge technology, network slicing and private networks) to gaming/media companies or developing e-sports. These routes are not mutually exclusive – a complete gaming strategy may well involve a combination of these options.

Selling third-party gaming services (bundled with mobile) represents the fastest and most common approach for operators, but it is largely a customer acquisition/retention strategy. Developing own-branded gaming services offers greater monetisation. As with video streaming, operators will find it challenging to have a cloud gaming service that is competitive globally; however, it is within their reach to launch competitive propositions for local markets. A range of operators have already launched local cloud gaming propositions, including Deutsche Telekom, TIM, Vodafone Italy, China Mobile and the three South Korean operators. KT and SK Telecom each aim to reach 1 million gaming subscribers over the next 2–3 years; this would correspond to around 10% of their 5G subscriber bases (assuming that most gaming subscribers will be 5G users).

What is the incremental revenue opportunity for operators?

Our revenue opportunity model considers multiple factors, such as the current adoption of subscription gaming, the probability that core gamers will adopt a subscription in the future, the 5G effect (a function of 5G penetration and 5G gamer behaviour) and pricing dynamics. We sized both the direct (gaming subscription revenue) and indirect contribution (core ARPU uplift) of gaming. The indirect contribution is important, as the average mobile spend of 5G paying-gamers is 20% higher than that of 4G paying-gamers, meaning 5G gaming attracts premium mobile subscribers.

Taking 2020 mobile revenue as the base, gaming subscriptions could generate up to 4% of new revenues for operators in 2025. This ranges from 3% in the UK, Italy and the US to 4% in South Korea. Given that annual mobile revenue is set to grow low single-digits in three of the four markets (and declining in Italy), the gaming opportunity, which comes on top of these figures, can be remarkable. In addition, operators are exploring the gaming opportunity in a period when traditional pay-TV revenue is under pressure and falling in some markets, providing one more reason to try and do well in gaming.

As mobile increasingly shapes the future of gaming, we will continue to track and assess technology developments, gaming adoption, and business opportunities. You can read more on this topic in our latest report Gaming comes into its own: capitalising on shifting consumer behaviours.

By Pablo Iacopino, Head of Research and Commercial Content, GSMA Intelligence

Intelligence Brief: Assessing latest developments in open RAN and public cloud

Last month saw the return of MWC21 Barcelona, the most anticipated event in the telecoms industry calendar. No surprises, then that we saw myriad announcements and developments in the last month from a wide spectrum of topics.

We decided to shed some light on developments in two of the most hotly debated topics in the industry right now, open RAN and public cloud.

Open RAN going global
Do you know?
As of today, 73 operators from 38 markets have either deployed or committed to open RAN deployments. Scanning through the list of operators and their geographic presence, it is clear the approach is now going global, touching developed and developing markets alike (see chart, below, click to enlarge).

[1]

Moves including Axiata Group announcing plans to deploy in multiple countries by end 2021, MTN detailing plans across its footprint, or a partnership between Bharti Airtel and Tata Group to deploy Indian systems, highlight the rapid global spread.

The momentum continues in other parts of the world also with the UK government funding a 5G testing laboratory and Deutsche Telekom switching on its O-RAN town with Massive MIMO radio units for high performance. The foundation of open RAN was laid with the creation of the Telecom Infra Project (TIP) in 2016, but 2021 is clearly the year when we are seeing global momentum.

We saw many interesting developments in the open RAN space in the last month, some of which are highlighted below:

12 July: Middle East operators join forces to implement solutions
9 July: Vodafone teams with Mavenir to develop small cell solution for indoor connectivity
2 July: UK government launched £30 million competition for deployment in the country
29 June: Google Cloud joins O-RAN Alliance
24 June: Mavenir, Qualcomm to develop indoor and outdoor solutions
17 June: Algar Telecom to conduct tests on its 4G network

So what?
All the above points towards growing momentum and deployments going global. Does this mean operators which have not yet advanced their open RAN plans need to jump on the bandwagon now?

The answer depends on the current situation and requirements of each operator. Their decisions will be driven by factors including where they are in the lifecycle of their legacy networks; their capex versus opex split in networks investment; and whether they are looking to upgrade brownfield networks or build a greenfield 5G network.

GSMA Intelligence’s Operator in Focus Network Transformation survey found operators also see ownership/coordination, lack of internal expertise and integration into existing systems as the top challenges for adoption of open RAN. While cost saving is often advocated as one of the benefits, a lack of clarity regarding return on investment acts as a hurdle.

The above challenges do not mean operators must necessarily reject open RAN. Rather, they need to be aware of their requirements and network evolution plans. And in the present, operators still need to get the ball rolling by forging partnerships allowing them to undertake R&D on existing networks, understand use cases with open RAN deployments, and undertake trials to better inform their deployment decisions.

Are the clouds over public cloud clearing?
Do you know?
What did leading public cloud evangelist, Danielle Royston, tout for the sector at MWC21? She said simply “go all in”.

It is natural for an evangelist to make such a statement, but she backed it up by advocating the perceived benefits of using hyperscalers and public cloud, namely massive reductions in the total cost of ownership, scalability and flexibility, and employing the regional and local presence of data centres to make edge computing viable.

There were plenty of public cloud partnerships being announced by operators prior to 2021. Yet, the announcement from US new entrant Dish Network in April and the presence of Cloud City at MWC21 Barcelona highlights the momentum we now see in adoption.

The increasing intersection of telecoms and public cloud is reflected in the below announcements and is also mirrored in the forthcoming MWC21 LA theme of Telco Cloud.

5 July: Dtac with AWS unveiled a proof-of-concept 5G Private Network solution for enterprises
30 June: AT&T to shift 5G core to Microsoft Azure
29 June: Google Cloud and Ericsson collaborate to develop 5G and edge cloud solutions
29 June: Google Cloud joins O-RAN Alliance
28 June: Swisscom partners AWS for cloud services
24 June: Reliance Jio partners with Google Cloud for 5G
21 June: Dish Network announced its plans to run Nokia’s standalone 5G core software on AWS
16 June: Microsoft launches Azure Private MEC

So what?
There is clear momentum behind public cloud in the telecoms industry with progress on multiple, fronts from network related developments to co-developing enterprise-related solutions and hyperscalers working on future-proof solutions.

But the industry is still divided on the killer use case. Where some see latency as the benefit (using data centres for edge computing) of using public cloud, others see the same as a risk of using shared space.

Beyond this, adoption faces headwinds from the speculated risks to privacy and data security. The data sovereignty rules in some markets will also make it difficult for many operators to fully embrace the public cloud.

However, the multitude of enterprise opportunities in the 5G era are only expected to be supported by the new cloud native architecture powered by AI solutions and edge computing, made possible using the cloud. This makes it inevitable for operators to embrace cloud technology: the choice is simply between public or private cloud.

To capitalise on the benefits of public cloud and overcome the highlighted risks and challenges, the industry must work together. A wait and watch approach does not always guarantee success, but working together and co-creating systems certainly does.

The transition to public cloud will be a gradual and phased process made possible with initiatives from across the cloud ecosystem. Hyperscalers are also taking initiatives to make this happen for operators: Google Cloud joining the O-RAN Alliance; Azure launching private MEC; and AWS introducing local data processing on outposts are sign of things to come.

All the above analysis is based on news curated by GSMA Intelligence’s team of analysts and taken from their Industry Updates feed, available here [2].

– Radhika Gupta – head of data acquisition, GSMA Intelligence

The editorial views expressed in this article are solely those of the author and will not necessarily reflect the views of the GSMA, its Members or Associate Members.

[1] https://www.mobileworldlive.com/wp-content/uploads/2021/07/GSMA_Intelligence_openRAN_deployments.jpg
[2] https://data.gsmaintelligence.com/industry-updates

July 2021 in telecoms: MWC21 & more

Curated: GSMA Intelligence takes on Open RAN and Public Cloud developments

Last month saw the return of MWC Barcelona– the most anticipated event in the Telecoms industry calendar. No surprises then, that we saw myriad announcements and developments in the last month from a wide spectrum of topics.

For this edition of CURATED, we decided to shed some light on developments in two of the most hotly debated topics in the industry right now – Open RAN and Public Cloud. As usual, we bring you a combination of known and unknowns from the topic.

Open RAN: Going Global

Do you know?

As of today, 73 operators from 38 markets have either deployed or committed to Open RAN deployments. Scanning through the list of operators and their geographical presence, it is clear that Open RAN is now going global, touching developed and developing markets alike. Be it Axiata announcing plans to deploy Open RAN in multiple countries by end 2021, MTN announcing its Open RAN plans across its footprint, OR the partnership between Airtel and Tata to deploy indigenous Open RAN solutions–highlighting the rapid global spread.

 The momentum continues in other parts of the world also with UK government funding a 5G Open RAN testing lab and Deutsche Telekom switching on its “O-RAN town” with massive MIMO radio units for high performance. The foundation of Open RAN was laid with the creation of TIP in 2016, but 2021 is clearly the year when we are seeing Open RAN gain global momentum. We saw many interesting developments in Open RAN space in the last month, some of which are highlighted below:

So what?

All the above points towards two things for Open RAN – growing momentum, and deployments going global. Does this mean that Telcos who have not yet advanced their Open RAN plans need to jump on the bandwagon now?

There is no clear “Yes” or “No” answer. This will depend on the current situation and requirements of each individual operator. Their decisions will be driven by factors such as   – where they are in the lifecycle of their legacy networks, what is their CAPEX vs OPEX split in networks investment, are they looking to upgrade brownfield networks or building a greenfield 5G network. According to the GSMA Intelligence Operator in Focus Network Transformation survey, Telcos also see ownership/co-ordination, lack of internal expertise and integration into existing systems as the top challenges for adoption of Open RAN. While cost saving is often advocated as one of the benefits of Open RAN, a lack of clarity on ROI also acts as a hurdle.

The above challenges do not mean Telcos must necessarily reject Open RAN. Rather, telcos need to be aware of their requirements and network evolution plans. And in the present, Telcos still need to get the ball rolling by forging partnerships that allows them to undertake R&D on existing networks, understand use cases with Open RAN deployments, and undertake trials to better inform their deployment decisions.

Are the clouds over public cloud clearing in telecoms?

Do you know?

What did leading public cloud evangelist, Danielle Royston, tout for public cloud at MWC? She said simply – ‘GO ALL IN’! It is natural for an evangelist to make such a statement but she backed it up by advocating the perceived benefits of utilising hyperscalers and public cloud, IE TCO savings (in millions and billions), scalability and flexibility, leveraging hyperscalers’ data centres both to save costs and use  their regional and local presence to make edge computing viable.

There were plenty of public cloud partnerships being announced by telcos prior to 2021. Yet the announcement from US telco Dish in April and the presence of Cloud City at MWC Barcelona highlights the momentum we now see in the adoption of public cloud. The increasing intersection of telecoms and public cloud is reflected in the below announcements and is also mirrored in the forthcoming MWC LA theme of Telco Cloud.

So what?

There is clear momentum behind public cloud in the telecoms industry with progress on multiple fronts from network related developments to co-developing enterprise related solutions and also hyperscalers working on future-proof solutions. But the industry is still divided on the killer use case. Where some in industry see latency as the benefit (leveraging data centres for edge computing) of using public cloud, others see the same as a risk arising from using shared space on a public cloud. Beyond this, the adoption of public cloud is also facing headwinds from the speculated risks to privacy and data security. The data sovereignty rules in some market will also make it difficult for many operators to fully embrace the public cloud.

However, the multitude of enterprise opportunities in the 5G era are only expected to be supported by the new cloud native architecture of 5G, powered by AI solutions and edge computing made possible using the cloud. This makes it inevitable for telcos to embrace cloud technology; the choice is simply between public or private cloud. To capitalise on the benefits of public cloud and overcome the highlighted risks and challenges, the industry must work together. A WAIT and WATCH approach does not always guarantee success but working together and co-creating solutions certainly does.

The transition to public cloud will be a gradual and phased process and will be made possible with initiatives from across the cloud ecosystem. Hyperscalers are also taking initiatives to make this happen for telcos – Google Cloud joining O-RAN alliance, Azure launching private MEC, and AWS introducing local data processing on outposts are sign of things to come.

Finally, do you know that?

All of the above analysis is based on news curated by our team of analysts, and taken from our Industry Updates feed. Visit our feed today for more of the news shaping the mobile industry of tomorrow. It comes without interference.

By Radhika Gupta, Head of Data Acquisition, GSMA Intelligence

Intelligence Brief: Assessing latest smart city and tower asset developments

This year, June is a notable month for the telecoms and technology industry because it’s ringing MWC21 Barcelona [1] in my ears. I am clinging to my excitement as the ecosystem comes together later this month to learn about and experience, the announcements, demos and launches which will shape the future of the industry.

Of course, the event is hybrid this year, meaning you can take in all the updates from the industry in real time from the comfort of wherever you’ve got used to working from.

The theme of MWC21 Barcelona is Connected Impact and as we scan through our news feed from the last few weeks, this is corroborated in the business strategies, industry partnership and other announcements from ecosystem players.

Based on the recent news from our Industry Feed, the two topics we selected to take a deeper look at are smart city developments and operator tower monetisation efforts.

As always, we want to highlight the news items which might not have got a lot of attention, highlight the topics they signal and how they could play an important role in shaping the future of industry.

5G: A critical piece of the smart city puzzle
Do you know?
Global smart city connections are expected to experience a massive increase from 307 million in 2020 to 837 million by 2025 (see chart 1, below, click to enlarge). Cities and countries have been focused on smart city opportunities for years, but the market has generally developed only in selected areas (smart meters, lighting), leaving broader smart city ambitions unrealised.

[2]

So, will 5G change things?

There is no dearth of narrative on how the ability of 5G to connect millions of devices per square km, the ultra-low latency and high throughput creates an optimal canvas to paint the smart city landscape. But, what also differentiates 5G and makes it a key enabler is the new virtual and cloud native architecture of the technology and its confluence with technologies including AI, cloud, and edge (see chart 2, above, click to enlarge). The cherry on the cake is 3GPP including licensed LPWA technologies, the key technology for IoT, as part of 5G specifications.

With 5G now available from 168 operators in 68 countries (mobile and fixed wireless access), operators, vendors and software providers are making inroads by forging partnerships and announcing their plans. In few such recent developments:

15 June: TIM partners with Enel and Leonardo for smart cities project
2 June: NOS launches Smart City project in Albufeira
2 June: Qualcomm to test C-V2X in Georgia Smart City
31 May: HKT teams up with start-ups to accelerate smart city development
27 May: Sony plans to conduct AI based smart city trials in Rome in June
24 May: O2 to enable 5G based smart tram project in Pilsen
21 May: NT, Mavenir, 5GCT and Cisco collaborate to launch first 5G Open RAN Smart City in Thailand

So what?
The technology has the potential to unlock an array of opportunities for the ecosystem players in the smart city space. It is evident from the flux of announcements, highlighting the recent momentum gained, that operators and other ecosystem players have started venturing into this space to capitalise on the existing opportunities.

But to make the most of it, they will also need to be mindful of challenges including funding, lack of interoperability between systems from different vendors and who will take the E2E ownership which can impede the progress.

There is no unanimous solution to all the challenges, but as always, the timing of involvement is key. Governments and municipalities will be at the front and centre in the smart city development, however it is important for the ecosystem players to get involved from the planning stage. Collaborating early can help unveil business models that allow for cost and benefit sharing alongside the allocated budgets from the government. Coming together at the planning stage also ensures creation of interoperable solutions and open platforms.

Ultimately, the early involvement can help to lessen the impact of these challenges, and creates an opportunity to maximise on the potential benefits.

Related material: MWL Themed week on Making Cities Smarter [3]

Tower strategy
Do you know?
Tower monetisation, in different forms, is becoming a mainstream financing option for operators. There is a clear shift in business models from controlling infrastructure assets to sharing, and evolving into sale and leaseback models.

Why? With heavy debt burdens, and increased capex levels to support the deployment of next-generation technology, operators need to find money somewhere and tower monetisation comes as a viable option.

The ongoing trend of monetising tower assets via sales is also noted in the announcements from operators in the last few weeks.

2 June: Cellnex acquires 3,150 T-Mobile masts in Netherlands
2 June: Airtel to offload its tower assets in Tanzania
1 June: Telefonica completes sale of Telxius tower business in Europe to ATC
17 May: MTN receives 20 expressions of interest for its telecom towers

So what
The model of sale and leaseback agreements poses a win-win situation for service providers and tower operators. There are clear benefits for service providers in divesting stakes from their tower arms. The funds unlocked can be used to reduce debt and make investments in new infrastructure, helps to maintain focus on their core business and also drive opex efficiencies.

From the lens of tower companies, the business model works as they earn revenue from multiple tenants on the same infrastructure, a model allowing for the scalability and flexibility required to build next generation infrastructure.

Where tower companies are competing for a bigger slice of infrastructure assets with all these acquisitions, they need to remember while scale is important, so also are the new features and innovations including edge and cloud. To remain competitive in the long term, they should allocate part of their investments to create future ready infrastructure which can also support new generation technologies and features including like AI, edge and cloud.

All the above analysis is based on news curated by GSMA Intelligence’s team of analysts and taken from their Industry Updates feed, available here [4].

– Radhika Gupta – head of data acquisition, GSMA Intelligence

The editorial views expressed in this article are solely those of the author and will not necessarily reflect the views of the GSMA, its Members or Associate Members.

[1] https://www.mwcbarcelona.com/
[2] https://www.mobileworldlive.com/wp-content/uploads/2021/06/GSMA_Intelligence_smart_city.png
[3] https://mobileinsights.mobileworldlive.com/themed-weeks/making-cities-smarter/
[4] https://data.gsmaintelligence.com/industry-updates

June 2021 in telecoms: what can’t you miss

Curated: GSMA Intelligence takes on Smart City developments and Telco tower assets

This year, June is a notable month for the telecoms and tech industry because it’s ringing MWC in my ears. I am clinging to my excitement as the ecosystem comes together later this month to learn about, and experience, the announcements/demos/launches that will shape the future of the industry. Of course, the event is Hybrid this year; that means you can take in all the updates from the industry in real-time from the comfort of your office/living room/bedroom…wherever you’ve gotten used to working from.

The theme of MWC21 is “Connected Impact”, and as we scan through our News Feed from the last few weeks, that this is corroborated in the business strategies, industry partnerships, and other announcements from ecosystem players. In this edition of CURATED, based on the recent news, the two topics we selected to take a deeper look at are Smart city developments and operator Tower monetisation efforts. As always, we want to highlight the news items that might not have gotten a lot of attention, and call out the topics they signal – and how they could play an important role in shaping the future of industry.

5G: Critical piece of the Smart City puzzle?

Do you know?

Global smart city connections are expected to experience a massive increase from 307 million in 2020, reaching 837 million by 2025 (see chart 1). Cities and countries have been focused on Smart city opportunities for years, but the market has, generally, developed only in selected areas (Smart Meters, Smart lighting), leaving broader smart city ambitions unrealised.

So, will 5G change things?

There is no dearth of narrative on how the ability of 5G to connect millions of devices per square km, the ultra-low latency, and high throughput creates an optimal canvas to paint the smart city landscape. BUT, what also differentiates 5G, and make it a key enabler, is the new virtual and cloud native architecture of 5G and its confluence with technologies like AI, cloud, and edge. The cherry on the cake is 3GPP including licensed LPWA technologies, the key tech for IoT, as part of 5G specifications.  

With 5G now available from 168 operators in 68 countries (mobile+FWA) already, telcos/vendors/software providers are making inroads by forging partnerships and announcing their plans. In few such recent developments:

So what?

5G has the potential to unlock an array of opportunities for the ecosystem players in the smart city space. It is evident from the flux of announcements – highlighting the recent momentum gained – that telcos and other ecosystem players have started venturing into this space to capitalise on the existing opportunities.

But to make the most of it, they will also need to be mindful of the challenges (funding challenges, lack of interoperability between solutions from different vendors, who will take the E2E ownership) that can impede the progress. There is no unanimous solution to all the challenges, but as always, the “timing of involvement” is key. Government/Municipalities will be at the front and centre in the Smart city development, however, it is important for the ecosystem players to get involved from the planning stage. Collaborating early can help unveil business models that allow for cost and benefit sharing alongside the allocated budgets from the government. Coming together at the planning stage also ensures creation of interoperable solutions and open platforms.

Ultimately, the early involvement can help to lessen the impact of these challenges, and creates an opportunity to maximise on the potential benefits.

Tower Monetisation: Moving from controlling to hiving off tower assets

Do you know?

Tower monetisation, in different forms, is becoming a mainstream financing option for Telcos. There is a clear shift in business models from controlling infrastructure assets, to co-sharing, and evolving into sale and leaseback models.

Why? With heavy debt burdens, and increased CAPEX levels to support the deployment of next-generation tech, operators need to find money somewhere and tower monetisation comes as a viable option.

The ongoing trend of monetising tower assets via sale option is also noted in the announcements from operators in the last few weeks.

So what?

The new model of tower assets (sale and leaseback agreements) poses a win-win situation for both operators and towercos. There are clear benefits for the telecom operators in divesting stakes from their tower arms. The funds unlocked can be used to reduce debt and make investments in new infrastructure, helps to maintain focus on their core business, and also drive opex efficiencies. From the lens of towercos also, the business model works as they earn revenues from multiple tenants on the same infrastructure, and this model allows for the scalability and flexibility required to build next generation infrastructure.

Where towercos are competing for a bigger slice of infra assets with all these acquisitions, they need to remember that while scale is important, so are the new features and innovations (like edge and cloud). To remain competitive in the long term, they should allocate part of their investments to create future-ready infrastructure that can also support new generation technologies and features, like AI, Edge, cloud.

Finally, do you know that…

All of the above analysis is based on news curated by our team of analysts, and taken from our Industry Updates feed. Visit our feed today for more of the news shaping the mobile industry of tomorrow. It comes without interference!

By Radhika Gupta, Head of Data Acquisition at GSMA Intelligence

Intelligence Brief: Can Dell transform telecom industry?

Last week, I took some time to tune into the Dell Technologies Telecom Transformation Event [1].

It boasted a stellar set of operators (SK Telecom, Vodafone Group and Dish Network), alongside Dell executives, all talking about how operators are planning to transform their networks and, of course, how Dell was helping them.

To the extent Dell has been selling into operators for years, it wasn’t really a coming out party for the company in the telecom vertical. But, it did signify a major new push into the space. And it promised to answer some questions around Dell’s telecoms strategy following solid mentions of 5G and edge at Dell Technologies World in May.

Beyond merely watching the event on my PC, I was honoured to be a small part of it, if only because the topics addressed align with so much of what GSMA Intelligence is focused on. This also means I’ve gotten plenty of exposure to the content and have had plenty of time to think about the big picture messages.

Mobile World Live reporter Yanitsa Boyadzhieva did a great job of recapping the important news and announcements [2] from the event.

From a big picture message perspective, while far from exhaustive, here’s a view from the host’s position.

Networks are broad and complex. Across the event, Dell and its customers repeated a number of familiar network transformation notes. Cloud-native. Software-defined. Open. Data-centric. While some might call them buzzwords, the fact is these are the network features and capabilities operators are looking for and the terms in which they speak. More importantly, though, Dell talked about products and services, along with features: servers supporting edge, core, and open RAN use cases; full-stack solutions and references (including professional services) pulling together infrastructure and partnered functions; and pre-integrated hardware offerings and zero-touch provisioning. Of course, this all plays to Dell’s own commercial offerings. But as a context-setting exercise, it was a solid reminder that building a modern telecom network is difficult, and that Dell gets it.
Defining the edge. Dell execs spoke at length about the edge networking opportunity, but trying to pin down an exact definition of the network edge has been a long-term conundrum. We know the apps and use cases which benefit from edge computing. Where, exactly, the edge exists is another issue. Admittedly, it’s also a somewhat unfair question. The edge will live in multiple locations, spanning from user devices to just outside the carrier core. Operators, however, have given us a view into how/where they plan to deploy edge solutions. This was reflected in SK Telecom comments about deployment in the public cloud (close to the user), its own cloud (close to the user), and at the enterprise premises. Picking apart edge networking (including storage and compute) at the customer premise, it bears an uncanny resemblance to classic enterprise server and storage solutions, hosting operator apps. The role for Dell, then, is easy to see.
Operator versus enterprise transformation. The intro video for Dell’s event managed to do two things with incredible efficiency. The first was to very directly set out the network transformation themes I highlighted earlier. Most of the key messages we would hear about flashed across the screen at some point: transform operations, modernise networks, efficiency at scale, 5G, edge. The second thing it did was slightly more subtle, depicting enterprise environments across a wide array of verticals including ports, healthcare, construction, manufacturing, agriculture, automotive and warehousing stood in stark contrast to showing-off consumer use cases. While not a unique positioning, reminding us enterprise digital transformation represents the key opportunity/motivator for operators helps to signal Dell understands operators while still playing to its own strengths.
Operator versus partner marketing. Integration has long been acknowledged as a critical challenge in network transformation, particularly where the core value proposition of technologies including open RAN and edge is the participation of multiple suppliers. This was reflected in Dell’s discussion of its services capabilities and in the launch of its Open Telecom Ecosystem Lab, a testing environment and co-innovation space for multi-vendor network configurations. But none of this really matters without partners. This explains Dell’s focus on building solutions with companies including Affirmed Networks, Microsoft, Nokia, CommScope, Red Hat and Mavenir. But, where operators will need a broad set of network configurations and assets (their networks are broad and complex), Dell will need more partners. The message, then, was just as much about Dell marketing itself to operators as it was Dell marketing itself to partners, including promises of joint innovation, tech validation, and co-selling.

If it seems like there was a lot to digest in this event, I should note this barely scratches the surface of an event which also included product launches, deep dives into operator strategy and the coolest new system, Metalweaver, which sounds like a hard rock band, Covid-19 (coronavirus) and open RAN as recurring themes.

There was virtually something for everyone in the 50 minute event.

When re-watching, I was struck by the nearly-frantic nature of the host. It seemed as if they were trying to fit 15 minutes of content into a handful of three-minute slots. (yeah, I’m talking about myself). But it’s also clear this pacing and energy very much set the tone for the rest of the event. With so much to cover, Dell’s Telecom Transformation Event truly was a whirlwind. This means it’s the type of event that needs to be watched more than once to be fully digested. It also means it is incumbent on Dell to follow up, reminding people of its focus and innovations to let it all sink in.

Let’s end, then, by returning to the title question. Can Dell Technologies transform the telecom industry?

By all accounts, it is already doing just that. Going forward, however, we will need to hear more from Dell on the telecom front to turn the question of can into one of how, and for the company to fully execute on its assets in support of the mobile industry’s success.

– Peter Jarich – head of GSMA Intelligence

The editorial views expressed in this article are solely those of the author and will not necessarily reflect the views of the GSMA, its Members or Associate Members.

Watch the event on-demand here [3].

[1] https://web.cvent.com/event/b3c6fa35-8b5c-4980-8a26-194a71c890a5/summary?dgc=st&RefID=st_OA_MobileWorldLive_StandardBannerPromo1&lid=MobileWorldLive_StandardBannerPromo1&cid=dtw21_st_OA
[2] https://www.mobileworldlive.com/featured-content/top-three/dell-5g-innovation-lab
[3] https://web.cvent.com/event/b3c6fa35-8b5c-4980-8a26-194a71c890a5/summary?dgc=st&RefID=st_OA_MobileWorldLive_StandardBannerPromo1&lid=MobileWorldLive_StandardBannerPromo1&cid=dtw21_st_OA

Concesiones de espectro: el estado de la cuestión

El espectro es la savia que alimenta los servicios móviles y el motor de la economía móvil. El panorama en materia de espectro es hoy en día más dinámico que nunca, porque el ecosistema debe enfrentarse a nuevos modelos de asignación y despliegue, a la competencia entre empresas por los recursos y a las nuevas demandas que se imponen a los recursos de espectro 2G y 3G ya existentes.

Tanto en el sector de telefonía móvil como fuera de él, contar con la información adecuada es fundamental para comprender la dinámica que rige el espectro. Por ello, GSMA Intelligence ha lanzado una nueva serie de informes trimestrales en los que saca partido de su herramienta Spectrum Navigator. Dichos informes describen los últimos avances importantes y las tendencias clave a las que deberemos estar atentos en el futuro.

En la edición correspondiente al primer trimestre, GSMA Intelligence examina algunas novedades del mercado en el sector del espectro, así como el impacto que estas han tenido sobre la industria.

Nuevo impulso a las licitaciones de 5G
Tras una ralentización en el segundo trimestre de 2020 debida a los confinamientos provocados por la Covid-19, las asignaciones de espectro han empezado a acelerarse.

Durante el primer trimestre de 2021, cuatro países han asignado nuevo espectro 5G, y Chile ha sido la primera nación de América Latina en hacerlo mediante un proceso de licitación. El progreso en las bandas bajas continúa y el Reino Unido ha adjudicado espectro en la banda de 700 MHz. Conviene tenerlo en cuenta, porque Europa se está quedando atrás en dicha banda. Más de la mitad de los países de la Unión Europea no han cumplido el plazo para asignar espectro 5G en la banda de 700 MHz a finales de 2020.

En 2021 habrá nuevas asignaciones en 28 países distintos, lo que supone un incremento significativo respecto a los 17 de 2020. Otros países podrían anunciar novedades a lo largo del año, a medida que los planes de 5G se desarrollen.

Siempre que aparece una nueva generación de tecnología de redes móviles, surge el problema de la disponibilidad de espectro. Las operadoras necesitan nuevos recursos de espectro que les permitan desplegar la nueva tecnología. Las demoras en la asignación de espectro afectan al despliegue, el alcance y la calidad de servicio de las redes 5G.

La hoja de ruta para asignar espectro a la 6G está en camino
Las recientes declaraciones sobre la 6G van más allá de la mera visión de una nueva tecnología y empiezan a cobrar cuerpo casos de uso reales y hojas de ruta.

El recién creado grupo 6G Vision del UIT-R se encargará de definir la nueva tecnología y sus capacidades a medida que la industria avanza hacia su estandarización. Las perspectivas de comercialización se sitúan en torno al 2030. Por otra parte, el gobierno chino prevé priorizar el desarrollo de la 6G para el 2025 e incorporar dicha tecnología a su estrategia digital más amplia. La Next G Alliance ha puesto en marcha grupos de trabajo en América del Norte a partir de la hoja de ruta de la 6G.

La investigación se centra en aplicaciones y casos de uso que requieren la transmisión y el procesamiento de cantidades masivas de datos, así como el traslado de la inteligencia al Edge.

Desde el punto de vista del espectro, se trataría de establecer comunicaciones en las bandas de GHz y THz. Puede parecer que es demasiado pronto para hablar de la siguiente generación en tecnología, sobre todo porque en muchos mercados ni siquiera se ha asignado espectro para la 5G. Pero, cuando se trata de espectro, las discusiones tienen que empezar con mucha antelación. La actual banda principal de la 5G (la de 3,5 GHz) empezó a debatirse en la Conferencia Mundial de Radiocomunicaciones de la UIT celebrada en 2007, y se licitó por primera vez al cabo de una década.

Los elevados precios de reserva frustran la venta de espectro valioso en India
En la más reciente subasta de espectro de India, algunas frecuencias se han adjudicado al precio de salida, o no se han vendido en absoluto. Se ofrecían 2.308,8 MHz en siete bandas y solo se han vendido 855,6 MHz (el 37%).

Todo el espectro se ha vendido al precio de salida, mientras que las bandas de 700 MHz y 2,5 GHz no han recibido oferta alguna.

La falta de interés por el valioso espectro de 700 MHz se ha debido a los elevados precios de salida. Las operadoras priorizan la continuidad de las licencias de espectro que se van a renovar y la consolidación de la tenencia de bandas ya asignadas.

Desde 2010, India ha convocado varias licitaciones, que han tenido como resultado una asignación limitada de espectro, debido a los elevados precios de reserva. Como consecuencia, la tenencia de espectro de las operadoras de telefonía móvil de India son inferiores a las de economías comparables, así como a las medias mundiales y regionales.
India, con tan solo 320 MHz de espectro asignado, está muy por detrás de economías comparables como China (777 MHz), Rusia (595 MHz) y Brasil (590 MHz). Disponer de un volumen suficiente de espectro asequible es fundamental para ampliar y mejorar los servicios de banda ancha móvil.

– Dennisa Nichiforov-Chuang – Analista principal en espectro, GSMA Intelligence

Las opiniones editoriales expresadas en este artículo son exclusivas de la autora y no reflejan necesariamente los puntos de vista de la GSMA, sus Miembros o Miembros Asociados.

Intelligence Brief: Assessing recent spectrum developments

Spectrum is the lifeblood of mobile services and what drives the mobile economy. The current spectrum landscape is more dynamic than ever before as the ecosystem today must contend with new allocation and deployment models, enterprise competition for resources and fresh demands on existing 2G and 3G spectrum resources.

Across the mobile industry and beyond, getting the right intelligence is key to understanding spectrum dynamics, which is why GSMA Intelligence has launched a new quarterly report series, leveraging its Spectrum Navigator [1] tool. These reports outline the latest important developments and key trends to watch going forward.

From the Q1 edition [2], GSMA Intelligence looks at a few market developments in the spectrum space and the impact on the industry.

Fresh momentum for 5G auctions
After a slowdown in Q2 2020 due to Covid-19 (coronavirus) lockdowns, spectrum assignments started to accelerate.

Four countries assigned new 5G spectrum in Q1 2021, with Chile becoming the first nation in Latin America to do so through an auction process. Progress in low bands continues, with the UK awarding spectrum in the 700MHz band. This is noteworthy because Europe is lagging in this particular band: more than half of the European Union countries missed a deadline to assign 5G spectrum in the 700MHz band by the end of 2020.

This year, there will be new assignments across 28 countries, a significant increase on the 17 nations in 2020. Other countries may make announcements throughout the year as 5G plans ramp.

With every launch of a new generation of mobile network technology, the issue of spectrum availability arises. Operators face pressure to secure additional spectrum resources with which to launch the new technology. Delayed spectrum assignments impact rollout, reach and quality of services of 5G networks.

Spectrum roadmap for 6G is on its way
Recent announcements related to 6G move beyond just a vision for a new technology, to actual use cases and roadmaps.

The recently-launched ITU-R 6G Vision Group is tasked with defining the technology and its capabilities as the industry moves towards standardisation. The outlook for commercialisation is in the 2030 timeframe. Meanwhile, China’s government reportedly plans to prioritise development of 6G for 2025, making the technology part of its wider digital strategy. In North America, the Next G Alliance has started working groups on the 6G roadmap.

Research is focusing on applications and use cases requiring the transmission and processing of massive amounts of data and moving intelligence to the edge.

From the spectrum perspective, it is about communicating in GHz and THz bands. It might seem early to start discussing the next generation of technology especially as 5G spectrum is yet to be assigned in many markets. However, when it comes to spectrum, discussions have to start well ahead. The current key band for 5G (3.5 GHz) was initially discussed in ITU’s WRC context in 2007, followed by the first assignment a decade later.

High reserve prices leave valuable spectrum unsold in India
In the latest Indian spectrum auction some frequencies were either sold at reserve price or not sold at all. A total of 2308.8MHz was on offer across seven bands, out of which only 855.6MHz (37 per cent) was sold.

All spectrum sold went at reserve price, while the 700MHz and 2.5GHz bands did not receive any bids.

Lack of appetite for the valuable 700MHz spectrum [3] was due to high reserve prices: for operators, the priority is to first ensure continuity of spectrum licences coming up for renewal or consolidate current holdings in bands already assigned.

Since 2010, India has had several auctions that resulted in limited spectrum being assigned due to high reserve prices. As a result of this, spectrum holdings of mobile operators in India are lower than comparable economies, as well as global and regional averages.

With only 320MHz of spectrum assigned, India is well behind other comparable economies such as China (777MHz), Russia (595MHz) and Brazil (590MHz). Making sufficient amounts of affordable spectrum available is central to expanding and upgrading mobile broadband services.

– Dennisa Nichiforov-Chuang – lead analyst, Spectrum, GSMA Intelligence

The editorial views expressed in this article are solely those of the author and will not necessarily reflect the views of the GSMA, its Members or Associate Members.

[1] https://www.gsmaintelligence.com/spectrum/
[2] https://data.gsmaintelligence.com/research/research/research-2021/spectrum-navigator-q1-2021-new-insights-and-trends-to-watch
[3] https://www.mobileworldlive.com/featured-content/home-banner/indian-operators-shun-5g-in-11b-spectrum-auction

May 2021 in telecoms: What news should be on your radar?

Curated: GSMA Intelligence takes on 6G and Digital Healthcare

Last month, we kicked off our new monthly blog series to explore recent announcements and trends in the telecom industry. We look at WHAT is happening in the industry, HOW it is impacting telcos, and WHY it is important.

The insights are based on our Industry Feed, one of the most complete repositories of mobile news in the market, curated daily by our team of experts.

In the last couple of weeks, we saw announcements on cloud platform deals, operators deploying new 5G use cases, 6G related announcements, as well as updates on private networks deals and deployments. Against this backdrop, we selected two topics – 6G and Digital Healthcare – to take a deeper look at. 6G is hot off the shelf and Digital Healthcare is the need of the hour.

6G: is the clock ticking?

Do you know that…

Recently, we have seen an increasing buzz in the industry around “6G” also referred to as “beyond 5G”. Be it the launch of Next G alliance in Q4 2020 or the launch of the “first 6G satellite” by China in the same quarter, 6G is clearly on the radar of industry. Developments like China claiming that Chinese companies account for about 35% of the 6G related patent applications, and the establishment of 6G vision group within the ITU-R to define key capabilities of 6G, are some of the contributors in propelling the industry to announce their 6G plans. What might you have missed?

  • The U.S and Japan have joined forces to invest USD 4.5 billion in R&D, testing and deployment of secure networks for the next generation of communications (6G)
  • The German government has earmarked up to EUR 700 million to pump into 6G research by 2025. The initial investment of EUR 200 million will be injected to create 6G research hubs that will work towards preparing the next generation of communications by co-ordinating activities and working with other international bodies
  • Huawei, at the company’s global analyst conference, announced plans to launch 6G equipment in 2030. Reportedly, Huawei is also planning to launch two test satellites in July this year to explore 6G technology
  • Next G alliance announced the formation of working groups and the launch of its technical program. The National 6G roadmap working group is the key group and will address the full lifecycle of 6G commercialization

So what?

Where 5G connections accounted for only 4.21% of global connections by the end of Q1 2021 (Source: GSMA Intelligence), the recent announcements and initiatives on 6G leave many people pondering if now is the right time for the 6G clock to start ticking, or should we still be focusing on 5G. We know that commercial mobile 5G networks only saw the light of the day two years back in 2019 and they have a long way to go to reach their full potential; from exploring digital innovations supported by 5G across various sectors to the deployment of pending standards from 3GPP release 17.

BUT, what also can’t be ignored is that we must start defining the 6G roadmap in the near-term. Some might argue that 6G is still in a nascent stage pending even the industrial definition and any focus on 6G right now will disturb the growth of 5G. However, as 6G is expected to be deployed commercially by 2030, planning needs to get underway now to support the commercial deployment within this timeframe. This includes discussions on spectrum requirements, defining 6G standards, etc. And, in the here and now, it includes looking for ways to integrate would-be 6G innovations into 5G networks.

Digital Healthcare: how far from reality and what is the role of telecom operators?

Do you know that…

The global digital healthcare market is expected to grow at a CAGR of 25% from 2019-2025. The adoption of digital practices in the healthcare (telehealth, remote monitoring devices) began years ago, but COVID-19 accelerated the digital transformation of healthcare by exposing the challenges in conventional healthcare systems. Telcos, for their part, are rapidly progressing in the digital healthcare space with partnerships/M&A in the ecosystem. In a few such partnership announcements recently…

  • AT&T and Cherish Health partnered to help monitor COVID-19 patients. A wearable biosensor device from Cherish Health capable of monitoring the oxygen levels, temperature and heart rate of a patient is powered by the First Net network built by AT&T.
  • LifeLabs teamed up with TELUS Health to offers its MyCareCompass customers virtual counselling through the Babylon app from Telus Health.
  • T-Mobile – U.S.A and Zyter have collaborated to make virtual healthcare accessible to more people. Zyter will leverage the network footprint of T-Mobile to bring patients and healthcare professionals closer remotely.
  • Airtel – India joined hands with Apollo 24/7 to offer its Airtel Thanks customers virtual healthcare services (Airtel Thanks is an exclusive rewards program for valued Airtel customers which gives them access to a host of exclusive rewards, perks & privileges).

So what?

Digital healthcare opportunities have been on the radar of operators for quite some time now. Years ago, it began with M2M enabled glucose and blood pressure monitoring devices where data could then be accessed by healthcare professionals on a cloud platform. Fast forward to 2020, the strain caused by the pandemic on healthcare infrastructures and the need to stay-at-home gave a push to digital healthcare solutions like telehealth consultations, virtual care platforms and virtual pharmacies.

What’s at play for mobile operators? According to a GSMA Intelligence’s survey of operators in 2020, healthcare was among the top verticals deemed by operators as an opportunity in the 5G era to boost their revenues “beyond connectivity”. Predicted use cases of 5G like remote surgery are still a work in progress, but the availability of 5G already in 59 countries has put the long awaited digital healthcare initiatives on a fast track to success.

Riding on the back of these partnerships, operators are well on their journey to play a key role in the digital transformation of healthcare. Healthcare in a majority of the economies is big enough – and is only growing with situations like pandemic – to offer multiple opportunities to operators across the value chain such as connectivity providers, private network deployments, cloud storage, data analytics, developing virtual platforms, remote screening and diagnostics.

It would not be premature to say that Digital Healthcare is moving further in the direction of reality and that operators are busy carving out their space in the new healthcare system. TELUS Health sets a good example in this regard, the revenue from health services accounted for approx. 3.5% of total revenues (Fixed + Mobile + Broadband + Health) in Q1 2021.

Finally, do you know that…

All of the above analysis is based on news curated by our team of analysts, and taken from our Industry Updates feed. Visit our feed today for more of the news shaping the mobile industry of tomorrow. It comes without interference!

By Radhika Gupta, Head of Data Acquisition at GSMA Intelligence